Privacy Policy

1. Introduction

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Usage Data
• Device Information
• Browser Information

Usage Data

Usage Data is collected automatically when using the Service and may include:

• Your Device's Internet Protocol address (IP address)
• Browser type and version
• Pages of our Service that You visit
• Time and date of Your visit
• Time spent on those pages
• Unique device identifiers
• Other diagnostic data

2a. Anonymous Usage Analytics (Beta)

While the service is in Beta, we collect anonymous usage metrics to improve reliability and prioritize features. This includes device type (desktop/mobile), language and time zone, conversion types (e.g., HEIC→JPG), file counts and approximate size ranges, and success/failure rates.

We do not collect filenames, image contents, email addresses, or store IP addresses for analytics. You can disable anonymous analytics at any time from the in‑page “Beta” badge. Aggregated analytics are retained for up to 30 days.

3. How We Use Your Information

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service - including to monitor the usage of our Service
• To manage Your Account - to manage Your registration as a user of the Service
• To contact You - regarding updates or informative communications related to the Service
• To manage Your requests - to attend and manage Your requests to Us
• For business transfers - in case of merger, acquisition, or asset sale
• For other purposes - such as data analysis, identifying usage trends, and improving our Service

4. File Handling and Privacy

We respect your privacy and handle your files with care:

• Files are processed securely on our servers temporarily
• All files are automatically deleted within 60 minutes of upload
• We do not store or access your original files permanently
• All file transfers use HTTPS encryption
• Your images are never shared with third parties
• No file content scanning or analysis is performed
• Files are deleted from our servers regardless of download status

5. Cookies and Tracking

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. The technologies We use may include:

• Essential Cookies - Required for the Service to function properly
• Analytics Cookies - Help us understand how the Service is used
• Preference Cookies - Remember your settings and preferences

6. Data Security

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

7. Data Retention

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Converted image files are automatically deleted within 60 minutes of upload to ensure your privacy. This deletion occurs regardless of whether you download the files or not.

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Request data portability
• Withdraw consent at any time

9. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

10. Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By email: support@imgtojpg.org
• Through our contact page